SAIC receives $757M Army IT contract

Will continue work for Army Enterprise Service Desk

Published November 14, 2022 by Courtney Mabeus-Brown

Reston-based Fortune 500 contractor Science Applications International Corp. has received a $757 million contract to continue providing software development and management for the Army’s Enterprise Service Desk, the company announced Monday.

Under the contract, SAIC will continue existing operations, optimize service delivery processes according to the service’s management framework, and expand the functionality provided by the software as a service (SaaS) environment. SAIC will also migrate legacy IT service management systems to a modern IT service management platform using cloud computing platform ServiceNow. The company will provide service desk support for voice, messaging, video teleconferencing, computing, network infrastructure, customer support and information assurance to the Army.

“We are excited to help the U.S. Army develop an IT enterprise management platform that will replace its legacy systems and provide a better, modernized user experience,” Bob Genter, president of SAIC’s defense and civilian sector, said in a statement. “SAIC’s proven capabilities in cloud migration, software engineering and IT managed services provide solutions that align with the Army Enterprise Service Management Framework and will enhance IT service delivery across the Army.”

The Army’s Enterprise Service Desk provided a central point of contact between the service’s IT users and the IT services provided.

SAIC employs more than 25,000 people and reported $7.4 billion in revenue in fiscal 2022.

  Subscribe to Virginia Business.   Get our daily e-newsletter.