Finance | Insurance 2023: MARY McDUFFIE

PRESIDENT AND CEO, NAVY FEDERAL CREDIT UNION, VIENNA

Published August 30, 2023 by Virginia Business

This year marks the 90th birthday of Navy Federal, the world’s largest credit union. As a leader focused on helping others thrive, McDuffie sees this milestone as an occasion to celebrate the credit union’s dedication to its members, writing on LinkedIn, “I’m thankful every day to be part of an organization that puts its people and its members first.”

Navy Federal serves armed forces, veterans, civilian and contractor personnel, as well as their families. The credit union’s more than 22,000 employees serve more than 12.6 million members and manage upward of $166 billion in assets.

McDuffie, a Wellesley College alum, has been at Navy Federal since 1999, becoming CEO in 2019. Prior to joining the credit union, she was senior vice president of marketing for electronic payments company Star Systems and started her career with ad agency J. Walter Thompson. She serves on the Federal Reserve Bank of Richmond’s Baltimore board.

Fortune recently placed Navy Federal on its 100 Best Companies to Work For list for the 12th year in a row. And in 2022, Forrester named the credit union as the best multichannel bank for customer experience for the seventh year in a row.

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