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RightNow adds staff as federal agencies prepare to move to the cloud

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The public sector division of RightNow in Reston has increased its staff by about 25 percent as federal agencies prepare to move IT services to cloud, Web-based, computing. The move comes as the Obama administration begins implementing an initiative passed last year that requires agencies to move some services to the cloud in an effort to save money and make government more efficient.

Under Obama’s plan, each agency has to identify three services over the next three months that could move to the cloud and must move one of them within 12 months. The remaining services could be moved over the next 18 months.  E-mail is one of the services that could be moved first as the government seeks to save as much as $20 billion in Web-based applications and services in the 2012 budget. 

RightNow, based out of Montana, moved its Washington, D.C. area office from Herndon to a larger space in Reston in October. The office’s total staff is now up to 75 employees, with new employees added in the areas of sales, business development and marketing management. The company has worked with the federal government for years, providing computer solutions for customer service. However, like other contractors with cloud offerings, it’s ramping up to snag new business.

“RightNow’s public sector practice is prepared to work with the federal government to transfer IT services to the cloud,” Kevin Paschuck, vice president of the company’s public sector, said in a statement.  “… To deliver on this promise, we have hired a staff of talented professionals, many of whom are already working with federal organizations to implement programs that meet the mandate.”


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