Anthem offers online doctor visits to members

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Anthem Blue Cross and Blue Shield members can now use their smartphones, tablets or computers for  doctor visits.

Anthem is now offering members use of LiveHealth Online (, which provides doctor visits 24 hours a day all year.

LiveHealth, which launched in 2013, offers live video visits with a board-certified doctor to discuss non-emergency health issues. In many states, including Virginia, doctors are able to write prescriptions.

“We understand and continually promote the importance of the physician-patient relationship for our members,” Dr. Karen Remley, Anthem’s chief medical officer, said in a statement. “However, there are instances when it’s after hours or difficult to get to a doctor’s office.”

Customers who do not have Anthem as a health plan can pay for a doctor’s visit, which is $49. Anthem members pay what they would for a normal doctor's visit under their health plan.

A summary of each doctor’s visit on LiveHealth can be forwarded to the patient’s primary care physician with the patient’s permission.

LiveHealth can be accessed on the company’s website or an app.

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