Advance Auto Parts Inc., a Roanoke-based retailer of automotive parts, will close its Roanoke call center with the loss of 90 jobs. The move
comes as the company is seeking ways to improve its financial performance, and the decision was made not to make a significant investment in
upgrading the call center. The work will instead be outsourced to IBM Inc. (The Roanoke Times)
Bristol Virginia Utilities, a publicly owned provider of utility services, received the Governor’s Technology Award for Cross-Boundary
Collaboration. BVU partnered with the Cumberland Plateau Planning District Commission to offer broadband service to Russell, Tazewell,
Dickenson and Buchanan counties. The awards highlight “big picture thinking” by government units across Virginia. (News release)
Hollins University in Roanoke was named eighth in a list of the “Top 20 Wired Colleges” as determined by PC Magazine and The Princeton
Review. The study examined academic offerings available and presented through technology, hardware and software on campus, computer
infrastructure, including availability of WiFi on campus and technical support for students and faculty. (The Roanoke Times)
Morningstar Partners LLC, developer of the Franklin Woods subdivision, sued the town of Rocky Mount for not waiving certain rules that would
allow the project to proceed. Morningstar asked for a waiver on curb and gutter requirements, sidewalks and a fee to extend water and sewer
lines. The town denied the request, but the company claims it did so arbitrarily. A company lawyer said the waivers weren’t required since
existing roads will serve the project, but Morningstar asked for them on the advice of a town planner, as a courtesy. (The Roanoke Times)
Virginia Tech undertook its first “viral” marketing campaign to promote the way its programs and teaching affect the lives of Virginians. The
effort targets the state’s four major metropolitan regions to drive traffic to a Web site, http://www.thisisthefuture.com that supports the
campaign. A variety of methods such as online ads, social networking sites, display signs and traditional print and media outlets will be
employed in the effort. (Daily Press)
Advance Auto Parts Inc., a Roanoke-based retailer of automotive parts, will close its Roanoke call center with the loss of 90 jobs. The move
comes as the company is seeking ways to improve its financial performance, and the decision was made not to make a significant investment in
upgrading the call center. The work will instead be outsourced to IBM Inc. (The Roanoke Times)
Bristol Virginia Utilities, a publicly owned provider of utility services, received the Governor’s Technology Award for Cross-Boundary
Collaboration. BVU partnered with the Cumberland Plateau Planning District Commission broadband service to Russell, Tazewell, Dickenson and
Buchanan counties. The awards highlight “big picture thinking” by government units across Virginia. (News release)
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