Industries

Southwest Virginia—For the Record

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Advance Auto Parts Inc., a Roanoke-based retailer of automotive parts, will close its Roanoke call center with the loss of 90 jobs. The move

comes as the company is seeking ways to improve its financial performance, and the decision was made not to make a significant investment in

upgrading the call center. The work will instead be outsourced to IBM Inc. (The Roanoke Times)

Bristol Virginia Utilities, a publicly owned provider of utility services, received the Governor’s Technology Award for Cross-Boundary

Collaboration. BVU partnered with the Cumberland Plateau Planning District Commission to offer broadband service to Russell, Tazewell,

Dickenson and Buchanan counties. The awards highlight “big picture thinking” by government units across Virginia. (News release)

Hollins University in Roanoke was named eighth in a list of the “Top 20 Wired Colleges” as determined by PC Magazine and The Princeton

Review. The study examined academic offerings available and presented through technology, hardware and software on campus, computer

infrastructure, including availability of WiFi on campus and technical support for students and faculty. (The Roanoke Times)

Morningstar Partners LLC, developer of the Franklin Woods subdivision, sued the town of Rocky Mount for not waiving certain rules that would

allow the project to proceed. Morningstar asked for a waiver on curb and gutter requirements, sidewalks and a fee to extend water and sewer

lines. The town denied the request, but the company claims it did so arbitrarily. A company lawyer said the waivers weren’t required since

existing roads will serve the project, but Morningstar asked for them on the advice of a town planner, as a courtesy. (The Roanoke Times)

Virginia Tech undertook its first “viral” marketing campaign to promote the way its programs and teaching affect the lives of Virginians. The

effort targets the state’s four major metropolitan regions to drive traffic to a Web site, http://www.thisisthefuture.com that supports the

campaign. A variety of methods such as online ads, social networking sites, display signs and traditional print and media outlets will be

employed in the effort. (Daily Press)


Advance Auto Parts Inc., a Roanoke-based retailer of automotive parts, will close its Roanoke call center with the loss of 90 jobs. The move

comes as the company is seeking ways to improve its financial performance, and the decision was made not to make a significant investment in

upgrading the call center. The work will instead be outsourced to IBM Inc. (The Roanoke Times)

Bristol Virginia Utilities, a publicly owned provider of utility services, received the Governor’s Technology Award for Cross-Boundary

Collaboration. BVU partnered with the Cumberland Plateau Planning District Commission broadband service to Russell, Tazewell, Dickenson and

Buchanan counties. The awards highlight “big picture thinking” by government units across Virginia. (News release)


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