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Apollo Press: Big future in small customers
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by
Heather B. Hayes
Virginia Business
May
2004
MANUFACTURING |
Apollo
Press
Newport News
Founded: 1992
President: John Taylor
|
Year |
Revenue
Growth |
1999
- 2002 |
533% |
2001
- 2002 |
11% |
2000
- 2001 |
23% |
1999
- 2000 |
361% |
Apollo
Press touts itself as being a different kind of commercial
printing shop. Founded by John W. Taylor and Eddie Dent,
two brothers-in-law, the company is the only commercial
printing plant in the Tidewater region that has a web
press and a jet press and that can provide adhesive
binding.
“We’ve found niches and we’ve worked
those niches, and I think that’s been the key
to our success,” says Taylor, president of Apollo
Press, which has seen revenues grow more than 500 percent
since 1999. “As a result, we’ve become a
one-stop shop for printing needs.”
The company added another unique service in March when
it installed a fully automated, short-run, quick-turnaround,
four-color press. The machine, sometimes described as
offering “print-on-demand” service, is one
of just nine running in the U.S. While most traditional
presses require 500 to 1000 press sheets to get started,
Apollo’s new press, which cost $1 million, takes
just 10 sheets to achieve perfect color. “These
great big presses take three to four hours to get going
and so they need to run very large quantities,”
says Dent, the company’s vice president. “This
one takes 11 minutes to get started. So we’ll
be going in for the area of low-volume, very quick turnaround,
high-quality work that isn’t really a cost-effective
fit for the bigger presses.”
The new state-of-the-art press will also allow the company
— which has focused on providing wholesale services
to distributors and direct work for government agencies,
corporations and nonprofits — to pursue work with
advertising agencies and corporate public relations
departments.
As a result of these new growth strategies, Taylor anticipates
that the company, which has 25 employees, will top $5
million in revenues this year. It could reach $7 million,
he says, if Apollo wins one of three big contracts it’s
pursuing. “They’re on the table, and we’re
just waiting for a yea or nay,” he says.
Taylor and Dent’s positive outlook comes on the
heels of their toughest year to date. In May 2003, the
company purchased and renovated a 26,000-square-foot
building and slowly relocated their operations over
a several-month period. Then, just as everyone was finally
settling in, Hurricane Isabel hit. “We had no
electricity and no communications for seven days,”
says Taylor, an outage that turned out to be a fitting
metaphor for a year that saw fairly flat revenues. “In
October, we started acting like a real company again.
It was a physically and emotionally draining year for
us, but we survived and, by that standard, I would say
it was a success.”
With the expansion and upgrades, however, Apollo Press
will be able to continue enhancing customer service
capabilities. The company already has put in place fulfillment
and inventory management services for larger accounts
and is setting up an online ordering system on its Web
site. “We’ll be able to receive a file from
California from our Web site, go directly through our
workplace system here and be on our new press in 11
minutes,” Dent says.
For existing customers, the changes can only add to
the strong appeal of Apollo Press. “They’re
incredibly responsive to our needs,” says Meg
Packard, a buyer-manager in the purchasing department
at the Virginia Commonwealth University Health System,
which uses the company to print forms. “They have
a unique understanding that we face issues and challenges
that other industries don’t, and that when I say
I have an emergency, it’s really an emergency.
They not only get it to me when I need it but they do
a great job.”
Return
to Virginia Business - May 2004
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