INSURANCE
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| STAYING ALIVE By Robert Burke |
Two days
before Thanksgiving 1997, William Robert Peck Jr.
rode nine stories up in a construction elevator
and stepped onto a scaffold that was set up
outside Virginia Commonwealth University's Sanger
Hall. Peck, 39, was a supervisor for White
Construction Co. Inc. of Chester. He was part of
a crew repairing the building's brick facade. |
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| The day ended in
tragedy. While working on the building, Peck fell
from the scaffolding 101 feet to his death. After
an investigation, Virginia's Department of Labor
and Industry recommended the scaffolding company,
Safway Steel Products Inc., be fined $206,150.
The company was cited for, among other things,
failing to follow an engineer's design. The
department also recommended that White
Construction be fined $13,000, and the company
was cited for several offenses, including failure
to install a guardrail. Telephone calls by
Virginia Business to both companies were not
returned. |
| Companies with a poor safety record lose out when bidding for projects, says John Dickens, safety manager for Tidewater Construction. | ![]() photo by Mark Rhodes |
Peck's death was anything but unusual. On average, 155 workers die every year in Virginia. The deaths happen among all industries but are dominated by manufacturing and construction, which are traditionally the most dangerous. The death toll rose from 132 in 1995 to 166 in 1997. The 1998 total won't be released until summer, but John Mills Barr, commissioner of the Department of Labor and Industry, says there was little, if any, improvement. |
Virginia has a better overall record in the number of accidents and injuries in all employment categories. Its rate of about six cases per 100 full-time workers is below the national average of 7.1 cases per 100, which itself reached an all-time low in 1997. But that news is tempered by an increasing injury rate among workers in the construction industry, which now has the highest rate in the state -- 9.6 cases per 100.
There's a good chance the number of injuries will continue to increase because the construction industry is booming. For the first time in 10 years, the number of people in construction jobs exceeded 200,000 each month last year from March through November. "Construction is a dangerous business," says Steve Vermillion, executive director of the Associated General Contractors of Virginia. "You're out in the weather and every day, everything is different."
The state Department of Labor and Industry, which enforces workplace safety regulations, last year drew up a list of the employers, mostly manufacturers, with the highest rates of injuries and illnesses and told them this: Either work with the state to improve your record, or be placed on the high-priority list for inspections.
| Experts say
companies that don't pay attention to safety are
needlessly putting their workers -- and their
businesses -- at risk. Insurance is a big cost
for many companies, especially those in high-risk
industries. Lose control of your premiums, and
your competitive edge is gone. John Dickens, vice president and director of safety for Tidewater Construction in Norfolk, says workplace safety is about more than just cutting costs. "The goal is to send the employee home at the end of the day with money in his pocket and all his fingers and toes," he says. "The human factor is why we have a safety program. Safety is the right thing to do, and it's also something that you can make money at." * * * The biggest problems with workplace safety come from the smallest companies, says Dick Crawford, the state's director of safety compliance. From 1995 to 1998, almost two-thirds of workplace fatalities happened at companies with fewer than 50 workers. The smaller the company, the bigger the problem: 35 percent of fatalities occurred in businesses with fewer than 10 workers, Crawford says. "A lot of these companies think they can't afford to be safety conscious," he says. "They're pushing to get a job done and they just cut corners." The truth of the matter, he says, is that they can't afford not to make safety a priority. Vermillion says there is a perception that small companies don't get as much attention from state inspectors. "We believe if the state could get more money into voluntary enforcement, it would help more than anything else." Companies with fewer than 250 employees can get up to a year's worth of free consulting from the state to develop health and safety programs, says Nancy Jakubec, the state's director of cooperative programs. Employers must agree to fix any problems and involve employees in developing a safety plan. "The employee involvement is what makes it," she says. "Their morale goes up." Larger companies can draft a plan and submit it to the department for review. If the plan is approved, the department sends a team of consultants to the company site for a week-long review and sessions with workers. "We can learn what the program really is and make sure it works right," she says. Companies that complete the process get their names off the state's inspection list. The process is time-consuming and can only be done by companies with a full-time safety director. The companies recoup the time spent through lower worker compensation costs and fewer work delays. So far, eight companies have been through the program, including Georgia Pacific in Emporia, General Electric in Salem and Winchester, GE Fanuc in Charlottesville and Lockheed Martin in Manassas. The goal is to reduce the risk of accidents, says department commissioner Barr. "The best way to do that is to work with them, to use our expertise to show them how to do that rather than go with a hammer." Sometimes, Barr's department will target a particular industry with problems. Last fall, state and federal agencies -- including the Occupational Health and Safety Administration -- organized training sessions for loggers in western Virginia and West Virginia after a string of 16 fatal accidents in the region in a two-year period. Loggers who completed the training were promised a reduced penalty for any violations that might turn up in future inspections. Jim Mann, the Department of Labor and Industry representative in Roanoke, says the program must have been effective "because we haven't had any [fatalities] out there so far." * * * Every so often, says Dickens of Tidewater Construction, company employees will take off on their own to start construction businesses. Many times they come back a few years later, a little wiser. "They say, 'I got all the work I could do, but at the end of the year, I'd had a couple of accidents and I couldn't pay my insurance premiums,'" he says. "We've seen it over and over again." Insurance premiums are largely based on two factors: how dangerous the job is, and the company's track record. In a competitive market, Dickens says, companies with a poor safety record lose. That's particularly true in industries where companies bid for work, says Mike Weber, a regional manager in the Richmond office of Liberty Mutual Insurance. Companies generally pay the same for labor and supplies, whereas insurance -- already one of the biggest items in the budget -- is the only variable. "If they can't keep these costs in check, they're not going to get as much work." Insurance companies that offer workers compensation policies have expertise on risk management gleaned from the safety records of thousands of similar businesses, Weber says. They can tell companies where the problem areas are and how to avoid them. "The problem is, a business may not act on it." Tidewater Construction was founded in 1932 and today has 750 employees. It has taken on some challenging jobs, such as replacing the Coleman Memorial Bridge across the York River in Gloucester County. Two years ago, Tidewater built the bridge in Norfolk and floated it into place. The company had 12 days to install it. They worked around the clock and finished in nine days without a serious injury -- earning a bonus of more than $1 million. Bigger companies with experience in workplace safety can have a ripple effect by offering training to smaller firms and by requiring subcontractors to follow safe practices. Dickens tells other companies that the first step to building a good safety plan is to take it seriously. "A lot of people consider safety a pain in the butt. They take somebody who's going to retire, or somebody's son-in-law, and make him safety director. And they don't get the returns." Tidewater's safety program is constantly updated. The company recently added training on hazardous materials to teach workers about exposure risks. It's a firing offense for workers to ignore such rules as wearing seat belts while driving company vehicles, or for not using fall-prevention equipment whenever they're more than six feet off the ground. Dickens says there is more to fear than just higher insurance costs. "There's what I call 1-800-ATTORNEYS. If we screw up and get somebody hurt, those guys are going to maximize the situation. So the deal is to ... have the safety record, not get people hurt, and then you don't have to worry about guys like that. And you're not playing Russian roulette with the profits of the company." * * * On a February morning last year, Mildred Covington drove to her job at a brake manufacturing company in Stafford County where she'd worked for 20 years. |
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Though the day seemed ordinary, Covington was dealing with the strain of a marital breakup. She and her estranged husband, Kenny Wayne Covington, had separated two months earlier. The couple met briefly that morning at a nearby gas station and argued.
Shortly before lunch that day, Kenny Covington walked into the company's building with a Smith & Wesson .38-caliber handgun, went into his wife's office and shot her in the neck and chest, killing her. He fired a single shot at one of his wife's co-workers but missed, and then put the gun to his head and shot himself dead.
Society as a whole has become more violent, and that unavoidably spills into the workplace, says Agnis Chakravorty, an attorney specializing in labor and employment law for the Roanoke firm of Woods, Rogers & Hazlegrove. There is evidence of that in Virginia: 23 of the 166 work-related fatalities in Virginia in 1997 were homicides -- a 77 percent increase over the previous year. It highlights a kind of workplace risk that's hard for employers to control.
Some jobs are inherently more dangerous, such as being a security guard in a jewelry store or a bank. But often there's no connection between the violent act and the work. Violence simply erupts. "If you know one of your employees is having problems with a spouse, and the spouse shows up, there may be reason for concern," Chakravorty says. "But what do you do, frisk the spouse?"
Companies can establish rules, such as banning weapons on company property, Chakravorty says. Supervisors can head off problems by watching for signs of trouble, such as disputes among co-workers. Any threats, even those seemingly made in jest, should be taken seriously. "Those may be jokes to the employee, but they should not be to the employer," he says. "You can't just blow it off and say it's not going to happen."
While violence is hard to predict, Crawford of the state labor department knows a lot about the kind of workers most at risk. They're usually between 25 and 54 years old and work for a small construction or manufacturing company. What he wants to do is save these workers and their employers the trouble of learning the hard way about the importance of prevention. "That's the bottom line of what we're trying to do, is get people on board to realize they can't afford not to be safe."
WATCH
YOUR STEP
Accidents and
injuries per 100 full time workers
| Construction | 9.6 |
| Manufacturing | 8.8 |
| Agriculture, forestry, fishing | 8.2 |
| Retail | 8.1 |
| Mining | 6.8 |
| Wholesale | 6.1 |
| Transportation, public utilities | 5 |
| Services | 4.4 |
| Finance, insurance, real estate | 2.6 |
| Overall | 6.5 |
Source: Department of Labor and Industry, 1997 figures
© May 1999, Media General Business Communications, Inc.
publisher of Virginia Business Magazine