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DOWNTOWN DIPLOMATS

By Leila Marija Ugincius
On April 1, downtown Richmond will welcome 18 ambassadors -- not with red carpets and state dinners, but with strict instructions to pick up trash and make the streets safer and friendlier.

This is no April Fool's joke. These colorfully dressed envoys represent a joint effort by Richmond Renaissance and the city of Richmond to encourage more people and businesses to come downtown.

more than just a street sweeper
artwork by Michael Goodman
"The issue is, what can you do to improve the image and safety of downtown?" says Lucy Meade, director of business development for Richmond Renaissance, a partnership among business leaders, the African-American community and the public sector. "In reality, [Richmond is] very clean and safe compared to other cities. [But] that is not the perception."

Richmond Renaissance has contracted with two companies that will oversee the program. Service Group Inc. of Pennsylvania will hire nine people who will concentrate on cleanup duties. Meanwhile, Community Business Group of Richmond will employ nine people who will focus on hospitality and public safety.

All of the ambassadors will provide directions, open doors and answer questions. The main employment criterion for these downtown diplomats is that they be friendly and helpful.

The ambassadors will make $7 to $8 an hour patrolling the streets during regular business hours and special events. The two-year pilot program is expected to cost about $1.1 million per year, Meade says. The city contributed $464,000 to jump-start the project, and the rest of the money is coming from a property tax already levied on downtown businesses.

"In 1997, the majority of downtown businesses agreed it was time for Richmond to have a clean-and-safe program," Meade says. Similar efforts, she notes, have succeeded in Baltimore, Philadelphia and Portland.

"We've got a new attitude," she says. "That's what it's all about in downtown."


© March 1999, Media General Business Communications Inc., publisher of Virginia Business