| From 1993 to 1996, Elliott's technology firm
increased its revenues by a whopping 1,278 percent. Then Arrowhead blew
away that record, increasing its annual revenues from $3 million in 1996
to $49.5 million in 1997. That's a 1,550 percent explosion in just one
year.
Elliott says some of that growth has come from
contracts to provide everything from help-desk support to database administration
to the U.S. Department of Transportation. That agency is the fastest-growing
revenue source for the firm, but Arrowhead still gets about 75 percent
to 80 percent of its business from defense contracts.
Arrowhead has installed satellite ground stations
for the military at remote locations throughout the world, including a
site in Bosnia to establish communications before U.S. troops arrived.
The company also recently completed a satellite communications network
to provide Internet connections for schools on American Indian reservations.
It's working on a year 2000 project, and it conducts computer-based training
for a variety of clients.
Founded in 1991, Arrowhead has expanded from
the basement of Elliott's Germantown, Md., home to its current headquarters
in Falls Church, where it employs 50 people. But the company remains a
clear reflection of Elliott's personality.
"Mary Ann Elliott comes across as a good,
hard-working person who believes in doing business just about as well as
it can be done," says Col. Bill Powell, who runs a division of the
U.S. Space Command that looks for ways the military can share technology
with civilian government agencies and the private sector. "She's also
good at networking."
Powell tells of Elliott's efforts to help him
make connections by inviting him to a private-sector conference on satellite
communications in Washington in February. "I didn't know about the
event until she told me, but by the time she got through, I was on the
agenda as one of the conference speakers."
Last August, Defense Daily magazine chose Elliott
as one of the 40 most influential people involved in defense, aerospace
and national security. She was one of only two women in that group. The
other was Secretary of State Madeline Albright.
"Mary Ann is an extremely forceful person,
but in a business that demands it," says Tom Breen, a media consultant
for the aerospace and defense industries who oversaw development of the
Defense Daily list. "Yet, at the same time, she is very kind-hearted.
She has spent 20 years becoming an expert in satellite technology, and
now she is pretty comfortable sitting down in the Pentagon with three stars
and four stars."
Elliott is a native of Robeson County, N.C.,
a community with a large population of American Indians and one of the
poorest economies in the state. She dropped out of school in the eighth
grade and married at 14. Her husband died when she was 32, and to provide
for herself and her three children, Elliott took a job with Motorola in
Hampton Roads as the company's first woman sales representative.
After learning all she could about "the
traditional terrestrial wireless market," Elliott was eager to go
out on her own. She named her new company Arrowhead to honor her heritage,
and the turning point came when AT&T officials asked her to team up
with them on a big government contract involving satellite communications.
"As we've grown, we've carefully selected
very skilled and senior level people who share our values and concern for
quality," Elliott says. "We know that every day, the thing that
makes us money walks in and out the door, so we make sure our people know
we appreciate their value to the company."
© April 1999, Media General Business Publications
Inc.,
publisher of Virginia Business Magazine
|